Shipping & Delivery

Thank you for shopping with Alison Body Jewels. We aim to deliver your jewellery safely and as quickly as possible across India.

Please read our shipping and delivery information below.

Shipping Across India

We currently ship across most locations in India using trusted courier partners.

Delivery availability may vary depending on:

  • serviceable pin codes

  • courier coverage

  • remote area access

Shipping Time Within India

Estimated Delivery Time

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 3–7 business days

  • Remote Locations: 5–10 business days

Delivery timelines are estimated and may vary during:

  • holidays

  • festivals

  • weather conditions

  • courier delays

Order Dispatch Timing

Orders are usually processed and dispatched within:

  • 24–48 working hours

Orders placed on:

  • Sundays

  • public holidays

may be processed on the next working day.

Once dispatched, tracking details will be shared with you.

Cash on Delivery (COD)

COD is available for selected locations across India.

Please note:

  • COD availability depends on courier service coverage

  • additional verification may be required for COD orders

  • high-value orders may require prepaid payment

If COD is unavailable at checkout, prepaid payment options can still be used securely.

Tracking Your Order

After your order is shipped, you will receive:

  • tracking number

  • courier partner details

  • shipment updates

You can use the tracking information to monitor your package delivery status.

If you face any issues with tracking, please contact our support team.

Delivery Delays Policy

While we always try to deliver orders on time, delays may occasionally occur due to:

  • courier issues

  • weather conditions

  • high order volumes

  • public holidays

  • unexpected logistical problems

In such cases:

  • delivery timelines may extend slightly

  • we request your patience and understanding

  • our team will assist you with shipment updates whenever possible

Alison Body Jewels is not responsible for delays caused by third-party courier services after dispatch.

Incorrect Address Information

Please ensure your shipping address and contact details are entered correctly during checkout.

We are not responsible for:

  • failed deliveries

  • delays

  • lost shipments

caused by incorrect customer information.

Damaged Package or Missing Items

If your package arrives:

  • damaged

  • opened

  • incomplete

please contact us within 48 hours of delivery with:

  • order number

  • photos/videos of the package

  • issue details

Our support team will help resolve the issue as quickly as possible.

Need Help?

If you have questions regarding shipping or delivery, feel free to contact us anytime.

Thank you for choosing Alison Body Jewels.